Deploy an AI employee on WhatsApp Business that handles customer queries, takes orders, books appointments, and qualifies leads — 24/7 in any Indian language.
A WhatsApp AI agent is an intelligent AI assistant deployed on WhatsApp Business API that handles customer conversations autonomously. Unlike simple chatbots with scripted responses, a WhatsApp AI agent understands natural language, maintains conversation context across messages, accesses your product catalogue and CRM in real-time, and can complete transactions — from taking food orders to booking appointments to processing insurance claims. With 500+ million WhatsApp users in India, this is the most natural channel for customer interaction. Boolean & Beyond builds custom WhatsApp AI agents that handle 80-90% of customer queries without human intervention, at a cost of Rs 2-5 per conversation versus Rs 50-100 for human agents. We integrate with Razorpay for payments, Shiprocket for delivery tracking, and your existing CRM and inventory systems.
Our implementation approach covers the full spectrum of whatsapp ai agent for business.
Natural language understanding in Hindi, Tamil, Kannada, English, and 8+ languages
Product catalogue browsing and ordering within WhatsApp
Payment collection via Razorpay/PayU WhatsApp payment links
Appointment booking with calendar integration
Lead qualification and CRM auto-update
Order tracking and delivery status updates
Automated follow-ups and re-engagement campaigns
Human agent handoff for complex queries
Analytics dashboard for conversation metrics
Deep-dive articles on building production whatsapp ai agent for business systems.
Common questions about whatsapp ai agent for business.
A WhatsApp AI agent costs Rs 8-20 lakhs for development and setup, including WhatsApp Business API integration, AI model training on your catalogue/FAQs, and CRM connection. Monthly running costs are Rs 15,000-50,000 depending on conversation volume (WhatsApp charges Rs 0.35-0.75 per conversation). Per-interaction cost is Rs 2-5 versus Rs 50-100 for human agents — a 95% cost reduction.
Yes. A WhatsApp AI agent can display your product catalogue, take orders with customisation options, generate Razorpay/PayU payment links within the chat, confirm payment, and trigger order fulfilment — all within WhatsApp. For restaurants, customers browse the menu, customise orders, pay, and track delivery without leaving WhatsApp. Conversion rates are 3-5x higher than website checkout.
Traditional WhatsApp chatbots use decision trees — scripted if/then flows that break when users ask unexpected questions. AI agents use large language models to understand natural language, maintain context across a conversation, access real-time data from your systems, and handle edge cases intelligently. A chatbot says 'I don’t understand, please choose from these options.' An AI agent actually understands and helps.
Yes. Our WhatsApp AI agents support Hindi, Tamil, Kannada, Telugu, Malayalam, Bengali, Marathi, Gujarati, and English. The agent automatically detects the customer's language and responds accordingly. It can even handle mixed-language conversations (Hinglish, Tanglish) which is how most Indians actually chat on WhatsApp.
Boolean & Beyond builds custom WhatsApp AI agents for businesses from our offices in Bangalore (Bengaluru). We develop intelligent WhatsApp Business API integrations with AI-powered natural language understanding, payment processing, and CRM integration. We serve D2C brands, restaurants, healthcare clinics, and real estate businesses across Bengaluru, Coimbatore, and India.
We build production-ready whatsapp ai agent for business systems designed to scale.
We approach every project with production readiness in mind—proper error handling, monitoring, and scalability from day one.
We help you decide what to build custom and what to integrate. Not every problem needs a custom solution.
Our team brings deep experience in building similar systems, reducing risk and accelerating delivery.
Share your project details and we'll get back to you within 24 hours with a free consultation—no commitment required.
Boolean and Beyond
825/90, 13th Cross, 3rd Main
Mahalaxmi Layout, Bengaluru - 560086
590, Diwan Bahadur Rd
Near Savitha Hall, R.S. Puram
Coimbatore, Tamil Nadu 641002