Analytics & Business Intelligence

Space utilization tracking:

Metrics: - Overall occupancy rate - By unit type - By facility - By floor/zone - Trend over time

Analysis: - Vacancy duration - Move-in velocity - Move-out patterns - Seasonal variations - Forecast accuracy

Visualization: - Occupancy dashboards - Heat maps - Trend charts - Comparison views

Financial performance tracking:

Revenue Metrics: - Total revenue - Revenue per sq ft - Revenue per unit - Ancillary revenue - Revenue growth

Analysis: - Rate realization - Discount impact - Promotional effectiveness - Client profitability - Revenue mix

Forecasting: - Revenue projections - Scenario modeling - Budget vs. actual - Growth opportunities

Understanding customer behavior:

Customer Metrics: - Customer count - Average tenure - Churn rate - Lifetime value - Acquisition cost

Segmentation: - By plan type - By unit size - By tenure - By behavior - By value

Analysis: - Satisfaction trends - Upgrade patterns - Churn drivers - Retention success

Efficiency tracking:

Operations: - Move-in time - Move-out processing - Maintenance response - Access incidents - Support tickets

Fulfillment: - Order accuracy - Processing time - Ship time - Return rate

Efficiency: - Labor productivity - Vehicle utilization - Space efficiency - Cost per unit

Business performance:

Reports: - P&L by facility - Revenue breakdown - Cost analysis - Margin tracking - Cash flow

Compliance: - Lien reports - Delinquency aging - Auction tracking - Tax reporting

Executive: - Portfolio summary - KPI dashboards - Benchmark comparison - Investor reporting

Intelligent recommendations:

Automated Insights: - Anomaly detection - Trend identification - Opportunity alerts - Risk warnings - Performance summaries

Recommendations: - Pricing optimization - Marketing timing - Operational improvements - Customer retention

Natural Language: - Query data conversationally - Instant answers - Report generation - Insight explanation